FREQUENTLY ASKED QUESTIONS
What are the benefits of SBCC online?
- You will be able to access the latest contracts.
- You can complete the documents on-line (except the Home Owner contracts which you may only purchase online).
- One complete, stand alone and project specific document is produced.
- Documents are securely stored on-line in your "area".
- You have 24 hour access
- Unlimited printed copies of completed document
What are the differences compared to the previous purchase of paper copies?
All the documents now being produced are complete integrated documents – the conditions are included and there are no inserts. You need only complete one set of forms on-line. These can be worked on in draft until the "tick" button is pressed. This freezes the document, which can then be printed out as many times as required. Subscription payments and document purchases are done on-line from your p.c.
What are the costs?
The annual subscription is as follows:
Full SBCC Contract Suite - £99.00 + £19.80 VAT (£118.80)
Individual contracts are purchased on-line at the same charge as sold in bookshops.
What is the coverage? Are there old contract documents on this for reference?
Only current contracts will be available.
When a new contract is released this will be uploaded and the older version will be removed. Copies of old and superceded contracts can be purchased from SBCC.
Does SBCC on-line have all the current documents that appear on the technical list?
All current documents will be uploaded in due course.
Will it only be new documents from here on?
Yes, only the current versions will be available to purchase online. Older contracts are available from the selling agents - see the Price List under 'Check Latest Revisions'.
If old contracts are not online yet, are they likely to go on in the future?
There are no plans to upload old contracts.
Is there a limit to the number of people who can access this under one subscription?
There are no restrictions to access by staff in the office or on internet links externally. The subscriber obtains a user name and password and can permit anyone issued with this to work on documents on-line.
Can we use the one subscription in our offices in both Glasgow and Edinburgh?
Yes. Subscriptions are paid per business, if you are prepared to share the same username and password across cities. It would be easier, however, for users of multiple contracts, to take out a separate subscription per office address to manage the business area.
I find the blue background on your introductory pages quite difficult to read and, when printing off, the dark background uses a lot of toner.
The forms can be printed out in greyscale. SBCC online is working on a secure online application facility – thus printing and postage will be avoided and payments taken online.
What is the downloading cost per document in addition to the £118.80 charge?
Each contract is individually priced and the cost is the same as hard copies purchased from the bookshops.
How can payments be made for downloads?
Contracts are not downloaded. All documents are held in your discreet area of the website. After filling in the contract details, and saving these as a finished document, the contract can be printed as often as required. Contracts are paid for online per use (i.e. per project)
Will they be charged to our account?
Yes, once you have subscribed, and received your username and password, your account will be charged.
If we require two copies of the same contract are we charged for two downloads?
Yes, the contracts are paid for per use (i.e. per project)
What happens to our contracts once completed?
The completed documents are stored in your area on line – you can print out copies at any time. The stored versions will be the ones you filled in, but remember older versions of contracts will not be available online – these would be purchased from bookshops.
What if we un-subscribe?
If you wish to retire a subscription or fail to renew, your user name and password will be deactivated. You can either leave the information within the secure website, just in case you need access to documents at a later date – or you can ask for the information to be erased.
What Contracts are Available to Buy?
A price list of the current and historic contracts which are available for sale in hard copy is available here. The contact details for those who sell the contracts are given on the Home page of the website, under Selling Bodies.